If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. Sealed product that is no longer sealed with its factory wrapping.Video Games that have extensive use beyond how they were shipped.If the item(s) are purchased through a 3rd party platform such as TCGplayer, Ebay, or Amazon, then the returns must be conducted via the return processes on the respective platform.Īll sales including TCG Singles for any game / product are considered FINAL sales and are exempt from our return policy. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. You can always contact us for any return/refund question at and issues In some very rare cases we will allow an order to be cancelled, however there will be a minimum 15% administration fee on the cancellation of your purchase(s). If this happens, the order will be cancelled, but if we get a restock on that product within 60 days, we will offer it to you first at the original price before selling it to the general public. The only way the order won't be fulfilled is if the distributor does not ship to us the amount that they guaranteed.
You own the item as soon as it is paid and it is non-refundable. The same is true if the product value goes down after it is paid.
If the product value rises after the purchase we will still deliver it at the price paid. Due to the time-sensitive nature of the value of our products all prices and sales are final once paid.Īll purchases of preorders are final and non-refundable.
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